Download lossless music get err 21
I got err 21 when Downloading lossless music but is fine if I switch lossless music off? Any idea how to fix it?
MacBook Pro 15″, macOS 11.6
I got err 21 when Downloading lossless music but is fine if I switch lossless music off? Any idea how to fix it?
MacBook Pro 15″, macOS 11.6
Hello donald122,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with error 21 when trying tp play lossless audio in Apple Music. Check out this link for information about what is required to use lossless audio in Apple Music: About lossless audio in Apple Music
We hope this helps.
Cheers!
Here is the error log. The music library is shared over SMB, it works fine if the music library is local. Is it a bug that it doesn't work over SMB. Any idea how can I make it work?
2021-12-04 18:35:07.566077+1300 localhost Music[7298]: [com.apple.amp.core:assertions] Assertion failure: (!inContainerAdamID.IsEmpty())
2021-12-04 18:35:07.567501+1300 localhost Music[7298]: [com.apple.Music:dm] download disabling system sleep
2021-12-04 18:35:07.567782+1300 localhost Music[7298]: [com.apple.amp.core:powermanagement] pm) sys-prevent 1 1 'download'
2021-12-04 18:35:07.567849+1300 localhost Music[7298]: [com.apple.Music:clouddownloadhelper] SendRedownloadIfNecessary(1)
2021-12-04 18:35:07.571750+1300 localhost Music[7298]: [com.apple.amp.core:assertions] Assertion failure: err == (-43)
2021-12-04 18:35:07.734630+1300 localhost Music[7298]: [com.apple.Music:dm] HLS download starting, destination: file:///Volumes/nas/media/Downloads-Music/%E5%98%89%E5%AE%BE%20_%20%E5%98%89%E5%AE%BE%20-%20Single%20_%20%E5%BC%A0%E
8%BF%9C.tmp/download.movpkg
2021-12-04 18:35:23.240194+1300 localhost Music[7298]: [com.apple.amp:clientcommandprocessor] Starting executing (kDevicesChanged command. ccp:AVOutputDeviceManager -
2021-12-04 18:35:23.247084+1300 localhost Music[7298]: [com.apple.amp:clientcommandprocessor] Starting executing (kDevicesChanged command. ccp:AVOutputDeviceManager -
2021-12-04 18:35:25.457354+1300 localhost Music[7298]: [com.apple.amp:clientcommandprocessor] Starting executing (kDevicesChanged command. ccp:AVOutputDeviceManager -
2021-12-04 18:35:25.458650+1300 localhost Music[7298]: [com.apple.amp:clientcommandprocessor] Starting executing (kDevicesChanged command. ccp:AVOutputDeviceManager -
2021-12-04 18:35:27.746971+1300 localhost Music[7298]: [com.apple.Music:dm] downloadOptionsDict: {}
2021-12-04 18:35:27.756724+1300 localhost Music[7298]: [com.apple.Music:cks] Created session context 0x600001542440 for session 0x600001efcb60
2021-12-04 18:35:27.871918+1300 localhost Music[7298]: [com.apple.Music:dm] HLS download failed (The operation couldn’t be completed. (CoreMediaErrorDomain error -12884.))
2021-12-04 18:35:27.871975+1300 localhost Music[7298]: [com.apple.amp.core:assertions] Assertion failure: (mediaSelections != __null)
2021-12-04 18:35:27.873048+1300 localhost Music[7298]: [com.apple.Music:dm] download enabling system sleep
2021-12-04 18:35:27.873268+1300 localhost Music[7298]: [com.apple.amp.core:powermanagement] pm) sys-allow 0 0 'download'
2021-12-04 18:35:27.945772+1300 localhost Music[7298]: [com.apple.amp.core:powermanagement] pm) sys-prevent 1 1 'download'
2021-12-04 18:35:28.014048+1300 localhost Music[7298]: [com.apple.amp.core:powermanagement] pm) sys-allow 0 0 'download'
2021-12-04 18:35:43.472889+1300 localhost Music[7298]: [com.apple.Music:effects] SEManager::SetSESettings 127 (disabled)
2021-12-04 18:35:44.735462+1300 localhost Music[7298]: [com.apple.amp.core:watch] idle> timer 1510668.802129 Idle 0
2021-12-04 18:35:44.737050+1300 localhost Music[7298]: [com.apple.amp.core:watch] state> Idle --> Pruning
2021-12-04 18:35:44.745133+1300 localhost Music[7298]: [com.apple.amp.core:watch] scan> result 0
2021-12-04 18:35:44.746321+1300 localhost Music[7298]: [com.apple.amp.core:watch] prune> ignoring '.localized' (0)
2021-12-04 18:35:44.746493+1300 localhost Music[7298]: [com.apple.amp.core:watch] state> Pruning --> Idle
2021-12-04 20:35:37.698776+1300 0xbf5fc5 Info 0x0 12426 0 Music: [com.apple.Music:msp] '空空如也' (1327591456) audioCapabilities: 0xc
2021-12-04 20:35:37.698816+1300 0xbf5fc5 Info 0x0 12426 0 Music: [com.apple.Music:msp] available in lossless
2021-12-04 20:35:37.698849+1300 0xbf5fc5 Info 0x0 12426 0 Music: [com.apple.Music:msp] available in stereo (lossy)
2021-12-04 20:35:37.915559+1300 0xbf93c0 Info 0x0 12426 0 Music: [com.apple.Music:dm] HLS download starting, destination: file:///Volumes/nas/media/Downloads-Music/%E7%A9%BA%E7%A9%BA%E5%A6%82%E4%B9%9F%20_%20%E7%A9%BA%E7%A9%BA%E5%A6%82%E4%B9%9F%20-%20Single%20_%20%E8%83%A166.tmp/download.movpkg
2021-12-04 20:35:38.048176+1300 0xbf93c0 Info 0x0 12426 0 Music: [com.apple.Music:dm] downloadOptionsDict: SelectionPrefersLosslessAudio = true
2021-12-04 20:35:38.048769+1300 0xbf5fc5 Info 0x0 12426 0 Music: [com.apple.Music:cks] Created session context 0x600000676710 for session 0x600000e30460
2021-12-04 20:35:38.172113+1300 0xbf93c0 Info 0x0 12426 0 Music: [com.apple.Music:dm] HLS download failed (The operation couldn’t be completed. (CoreMediaErrorDomain error 21.))
2021-12-04 20:35:38.173118+1300 0xbf93c0 Info 0x0 12426 0 Music: [com.apple.Music:dm] download enabling system sleep
2021-12-04 20:35:38.173476+1300 0xbf93c0 Default 0x0 12426 0 Music: [com.apple.amp.core:powermanagement] pm) sys-allow 0 0 'download'
2021-12-04 20:35:38.232621+1300 0xbf5fc5 Default 0x0 12426 0 Music: [com.apple.amp.core:powermanagement] pm) sys-prevent 1 1 'download'
2021-12-04 20:35:38.283262+1300 0xbf5fc5 Default 0x0 12426 0 Music: [com.apple.amp.core:powermanagement] pm) sys-allow 0 0 'download'
Not playing. Playing is fine. But err 21 when downloaded
Download lossless music get err 21