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I have a charge for apple Tv that I can not locate in my subscriptions

I received a charge and a receipt from Apple for a subscription to Apple TV that is not in my subscription listings. I already have an Apple TV subscription


Posted on Nov 29, 2021 9:33 AM

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Posted on Nov 29, 2021 1:57 PM

See if Apple TV+ is currently listed as one of the active subscriptions on your Apple ID account. See your subscription overview - Apple

How to learn what you were charged for: If you see 'apple.com/bill' on your billing statement - Apple Support

See a specification for each charge: See your purchase history for the App Store, iTunes Store, and more - Apple Support


If you have more accounts, then check for each. If others might be using your payment method, then check for them.


How to apply for a refund, if eligible: Request a refund for apps or content that you bought from Apple - Apple Support


Unfortunately, some notices that look like Apple’s, are not really from Apple.

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

1 reply
Question marked as Best reply

Nov 29, 2021 1:57 PM in response to PriscillaCarmichael

See if Apple TV+ is currently listed as one of the active subscriptions on your Apple ID account. See your subscription overview - Apple

How to learn what you were charged for: If you see 'apple.com/bill' on your billing statement - Apple Support

See a specification for each charge: See your purchase history for the App Store, iTunes Store, and more - Apple Support


If you have more accounts, then check for each. If others might be using your payment method, then check for them.


How to apply for a refund, if eligible: Request a refund for apps or content that you bought from Apple - Apple Support


Unfortunately, some notices that look like Apple’s, are not really from Apple.

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

I have a charge for apple Tv that I can not locate in my subscriptions

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