I had a message from Zwift saying my membership had been cancelled by Apple was cancelled, and inviting me to renew via Paypal, which I did, but now Zwift say I have two memberships and inviting me to cancel the Apple payments ?

Question

I had a message from Zwift saying my membership had been cancelled by Apple was cancelled, and inviting me to renew via Paypal, which I did, but now Zwift say I have two memberships and inviting me to cancel the Apple payments ?

I had a message from Zwift saying Apple had cancelled my Zwift payments and my membership was suspended and inviting me to pay by Paypal, which I did, but now Zwift say I have two memberships and inviting me to cancel the Apple iTunes payment ?

Posted on Nov 29, 2021 9:51 AM

Reply

Answer 1

chuckbl

Community Specialist

Nov 30, 2021 9:18 AM in response to russellfromfetcham

Hello russellfromfetcham,

Thanks for reaching out through the Apple Support Communities about that situation with your subscription.

You’ll want to reach out to Apple Support so they can look into your particular situation further: Contact Apple Support

Take care.

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I had a message from Zwift saying my membership had been cancelled by Apple was cancelled, and inviting me to renew via Paypal, which I did, but now Zwift say I have two memberships and inviting me to cancel the Apple payments ?

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