Related Article: If you see 'apple.com/bill' on your billing statement

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to switch payment method from a different iphone

My husband recently passed away. I am trying to update the payment to another credit card but I DO NOT have the option of editing this under manage payments. Advise?


iPhone XR, iOS 14

Posted on Nov 29, 2021 10:39 AM

Reply
Question marked as Apple recommended

Gbougard,


Sorry to hear of your loss.


If you and he were sharing an account, follow these steps:

Change, add, or remove Apple ID payment methods - Apple Support


If he had a separate account and you need to access it, gather your documentation and follow this procedure:

How to request access to a deceased family member's Apple accounts - Apple Support

Posted on Nov 29, 2021 4:50 PM

1 reply
Question marked as Apple recommended

Nov 29, 2021 4:50 PM in response to gbougard

Gbougard,


Sorry to hear of your loss.


If you and he were sharing an account, follow these steps:

Change, add, or remove Apple ID payment methods - Apple Support


If he had a separate account and you need to access it, gather your documentation and follow this procedure:

How to request access to a deceased family member's Apple accounts - Apple Support

how to switch payment method from a different iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.