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My app store says account disabled

When I try to get into the App Store it says your account has been disabled on iTunes and in the App Store

iPad Pro, iPadOS 14

Posted on Nov 29, 2021 12:53 PM

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Question marked as Best reply

Posted on Nov 29, 2021 1:09 PM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Best reply

Nov 29, 2021 1:09 PM in response to JeannieH69

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

My app store says account disabled

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