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I have a 2017 MacBook Air running High Sierra OS but am not being given the option in App Store to upgrade to Mojave. Any idea how I get this update and why I might not be offered?
Cheers!
GG
MacBook Air 13″, macOS 10.13
The App Store Updates page only informs you of updates available for the OS you are running.
Installing a newer OS is called an upgrade.
A 2017 MBA can upgrade to the newer OS's like macOS Mojave 10.14, macOS Catalina 10.15,
macOs Big Sur 11.6 or the latest macOS Monterey 12.0
For Mojave, Catalina or Big Sur,
Open Safari and click on this link,
How to get older versions of macOS
Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.
Then go to the Use Safari to download macOS section and click on the OS you want to install.
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router via cable rather than rely on WiFi.
Do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
If the App Store says ‘Open’ then it is detecting a previous download of the install app
go to the Applications folder locate Install macOS ******.app.
Move it to the Trash, empty the Trash.
Restart, click on the link again, the App Store should say ‘Get' or 'Download'.
If you want to or are able to upgrade to Monterey open Safari and click on the link below,
How to upgrade to macOS Monterey – Apple Support (UK)
If you are considering upgrading to Catalina, Big Sur or Monterey be warned they do not support 32bit apps.
Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,
some updates may be free, some may be paid. Use this free app to discover which apps you have
are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see
if they are offering 64bit updates.
The App Store Updates page only informs you of updates available for the OS you are running.
Installing a newer OS is called an upgrade.
A 2017 MBA can upgrade to the newer OS's like macOS Mojave 10.14, macOS Catalina 10.15,
macOs Big Sur 11.6 or the latest macOS Monterey 12.0
For Mojave, Catalina or Big Sur,
Open Safari and click on this link,
How to get older versions of macOS
Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.
Then go to the Use Safari to download macOS section and click on the OS you want to install.
Before upgrading make a full back up of your Mac.
Check that third party apps you use have updates available for the new OS.
Check that your printers/ scanners etc have updated drivers and software available for the new OS.
Connect your mac to your router via cable rather than rely on WiFi.
Do not use your mac while it is downloading
and do not use any other devices that share the same internet connection.
If the App Store says ‘Open’ then it is detecting a previous download of the install app
go to the Applications folder locate Install macOS ******.app.
Move it to the Trash, empty the Trash.
Restart, click on the link again, the App Store should say ‘Get' or 'Download'.
If you want to or are able to upgrade to Monterey open Safari and click on the link below,
How to upgrade to macOS Monterey – Apple Support (UK)
If you are considering upgrading to Catalina, Big Sur or Monterey be warned they do not support 32bit apps.
Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,
some updates may be free, some may be paid. Use this free app to discover which apps you have
are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see
if they are offering 64bit updates.
Ah, Upgrade, (10.13.x to 10.14.x) is different than Update, (10.13.5 to 10.13.6)...
macOS Mojave 10.14.6 - Technical Specifications
General Requirements
OS X 10.8 or later
2GB of memory
12.5GB of available storage (OS X El Capitan 10.11.5 or later)*
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.
Mac Hardware Requirements
For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Mojave:
MacBook (Early 2015 or newer)
MacBook Air (Mid 2012 or newer)
MacBook Pro (Mid 2012 or newer)
Mac mini (Late 2012 or newer)
iMac (Late 2012 or newer)
iMac Pro (2017)
Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with recommended Metal-capable graphics cards)
Don't use FireFox for these links…
https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12
If you get a corrupted message...
Naw, not damaged, it's just that you have an old copy already in Applications, there are 2 cures...
Disconnect from the Internet & set the Date back to 2014, then you can run the Install MacsOS Mohave App in Applications, so expired Certificates are not expired.
Or... trash the Install MacsOS Mojave.app in Applications, empty trash & restart, then a new copy of a more recent version can be downloaded..
The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.
With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install. For Best results use Safari to commence the download as Others may not work.
Safari will open a redirect and open the Apple Store where the download can commence
Make Time Machine Backup is very useful and can be used to Revert to Previous Working macOS
Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.
Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may required update or upGrades to 64 Bit Versions.
Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation
Updating from High Sierra to Mojave
