Forward facing camera won’t turn on and Face ID ahas stopped working… is this an early defective device issue
Second time this has happened to one of my devices
User profile for user:
jdo_apple
User level:
Community Specialist
Hello gt147,
Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with the front-facing camera and Face ID on your iPhone. To help with this, please see the relevant steps in these Apple resources and then contact Apple directly if you need any further assistance.
If the camera or flash on your iPhone, iPad, or iPod touch isn't working
If Face ID isn't working on your iPhone or iPad Pro
If an alert says Face ID has been disabled on your iPhone or iPad Pro
Cheers!