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iPad enrollement error - the configuration for your ipad could not be downloaded from

I have ensured I have up-to-date VPP and server tokens, I have ensured user licensing, I have ensured I have an Assigned Profile, I have unenrolled and re-enrolled several times ensuring each time it was first unassigned and released in ABM and deleted frrom Intune before each attempt and I'm still getting these 2 errors, what is going wrong?

Error - The configuration for your iPad could not be downloaded from....

Error two - something went wrong an unanticipated error occurred.

Posted on Nov 29, 2021 4:15 PM

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Posted on Nov 29, 2021 4:23 PM

That is something you would need to discuss with the people in charge of the configuration. Is that an employer, school, etc.?

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iPad enrollement error - the configuration for your ipad could not be downloaded from

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