Reinstalling macOS

I erased my harddisk on macbook pro but now I can't reinstall macOS Monterey. I followed the steps, but it either comes up with a folder with '?' or globe with '!'. Tried all the steps suggested in 'support.apple.com/mac/startup but it still shows globe with '!'. What should I do?

MacBook Pro 13″, macOS 12.0

Posted on Nov 29, 2021 4:55 PM

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2 replies

Nov 30, 2021 12:04 AM in response to ythecurious

ythecurious Said:

"Reinstalling macOS: I erased my harddisk on macbook pro but now I can't reinstall macOS Monterey. I followed the steps, but it either comes up with a folder with '?' or globe with '!'. Tried all the steps suggested in 'support.apple.com/mac/startup but it still shows globe with '!'. What should I do?"

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Two Things...

I. Go here: If your Mac Starts Up to a Question Mark - Apple Support


II. Mount the Drive:

Boot into Recovery Mode. Then, using Disk Utility, see if the Hard Drive is seen. If it is, then see if you need to click the “Mount’ button for it. Try rebooting once more. If of no success, then click unmount button, and then the mount button. Try rebooting once more.

How to Get to Recover Mode:


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Reinstalling macOS

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