Caps lock light won't turn off
My caps-lock light won't turn off, please help, my caps lock key still functions as normal but the light never turns off.
MacBook Pro (2020 and later)
My caps-lock light won't turn off, please help, my caps lock key still functions as normal but the light never turns off.
MacBook Pro (2020 and later)
Yoshihenri wrote:
My caps-lock light won't turn off, please help, my caps lock key still functions as normal but the light never turns off.
MacBook Pro (2020 and later)
You do not say if this is a M1 Mac or an Intel Mac (?)
You have only so many options...
M1 —Try a SafeBoot https://support.apple.com/en-us/HT201262 and test, reboot and test.
Intel—Try resetting the SMC https://support.apple.com/en-us/HT201295
—Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
(get at least two-three rounds of the chimes when holding the NRAM Reset)
check your coverage
https://support.apple.com/my-support
If no resolve:
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
Yoshihenri wrote:
My caps-lock light won't turn off, please help, my caps lock key still functions as normal but the light never turns off.
MacBook Pro (2020 and later)
You do not say if this is a M1 Mac or an Intel Mac (?)
You have only so many options...
M1 —Try a SafeBoot https://support.apple.com/en-us/HT201262 and test, reboot and test.
Intel—Try resetting the SMC https://support.apple.com/en-us/HT201295
—Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
(get at least two-three rounds of the chimes when holding the NRAM Reset)
check your coverage
https://support.apple.com/my-support
If no resolve:
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
Does resetting SMC & PRAM help?
Caps lock light won't turn off