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Caps lock light won't turn off

My caps-lock light won't turn off, please help, my caps lock key still functions as normal but the light never turns off.

MacBook Pro (2020 and later)

Posted on Nov 29, 2021 5:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2021 8:03 AM

Yoshihenri wrote:

My caps-lock light won't turn off, please help, my caps lock key still functions as normal but the light never turns off.
MacBook Pro (2020 and later)


You do not say if this is a M1 Mac or an Intel Mac (?)


You have only so many options...


M1 —Try a SafeBoot https://support.apple.com/en-us/HT201262 and test, reboot and test.


Intel—Try resetting the SMC https://support.apple.com/en-us/HT201295


—Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)



check your coverage

https://support.apple.com/my-support



If no resolve:

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095




2 replies
Question marked as Top-ranking reply

Nov 30, 2021 8:03 AM in response to Yoshihenri

Yoshihenri wrote:

My caps-lock light won't turn off, please help, my caps lock key still functions as normal but the light never turns off.
MacBook Pro (2020 and later)


You do not say if this is a M1 Mac or an Intel Mac (?)


You have only so many options...


M1 —Try a SafeBoot https://support.apple.com/en-us/HT201262 and test, reboot and test.


Intel—Try resetting the SMC https://support.apple.com/en-us/HT201295


—Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

(get at least two-three rounds of the chimes when holding the NRAM Reset)



check your coverage

https://support.apple.com/my-support



If no resolve:

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country



Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095




Caps lock light won't turn off

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