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Pakke id is incorrect

Hello I have question

i put some money on my Apple ID couple days ago and it’s not on my Apple ID. The last 3 of 50 euro are on my account but that 100 euro never got on my account and now I want it back or on my account because it’s written of my bank account but not on my apple id

iPhone XS Max, iOS 14

Posted on Nov 30, 2021 1:13 AM

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Question marked as Best reply

Posted on Nov 30, 2021 7:51 AM

Click on this link to 'Check your Apple ID balance' --> https://support.apple.com/HT202359

- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item.

Also realize that despite this being the age of fast computers, transactions may take a finite amount of time to process. Even within the Apple system a transaction may take up to 48 hours to clear ( https://support.apple.com/HT204084 ).


If you still have problems:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


3 replies
Question marked as Best reply

Nov 30, 2021 7:51 AM in response to GrimReaperJeroen

Click on this link to 'Check your Apple ID balance' --> https://support.apple.com/HT202359

- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item.

Also realize that despite this being the age of fast computers, transactions may take a finite amount of time to process. Even within the Apple system a transaction may take up to 48 hours to clear ( https://support.apple.com/HT204084 ).


If you still have problems:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


Dec 3, 2021 9:20 AM in response to Limnos

Hello with jeroen

i checked it and still no money added to my account. It’s a week ago now. I tried to call to the service number for Netherlands and I heared that number doesn’t excist

here you can see I added 100 euro and that is not added on my Apple ID but the bank holded off that money the another ones are correct what I bought on apple but that first one doesn’t get on my apple id


[Image Edited by Moderator to Remove Personal Information]

Pakke id is incorrect

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