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lizhen256 Author

Level 1

4 points

my camera not working

the green led keeps flashing and my Photo Booth is having a black screen

Posted on Nov 30, 2021 2:44 AM

Top-ranking reply

kaz-k

Level 9

50,304 points

Posted on Nov 30, 2021 2:59 AM

Hi,

Following document could help your issue.

If your built-in camera isn’t working on your Mac - Apple Support

If it doesn't help, try to run Apple Diagnostics if it reports built-in camera related error(NDC001, NDC003 to NDC-006)

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro.

Contact - Official Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector

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