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Photos gone and photo icon gone from my Apple ID list of apps

Most of my photos have gone from my iPhone. They are all available in the cloud thank goodness. But I have no access now to them on my phone. I have followed the advice online however the photo icon has actually gone from my list of apple ID apps, it’s still on my actual phone but when I try to follow the advice of going into my Apple ID it is not there

iPhone XS, iOS 14

Posted on Nov 30, 2021 6:06 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2021 4:12 PM

Hi Judegordon1,

Welcome to the Apple Community.


Re: Most of my photos have gone from my iPhone


Seems that if iPhone needs more memory / storage space to operate, some files that can be replaced may be removed.

If this is what has happened, you might want to back up your photos to an external drive, Eg flash drive or portable hard disk.


Apple support have articles online (links below) that may help you.


Learn the difference between your device and iCloud storage, 

ways to manage your space, and where to buy more if you run out. 

https://support.apple.com/en-us/HT206504


How to check the storage on your iPhone:

 https://support.apple.com/en-us/HT201656


How to get recently deleted photos back

NB: Scroll to: "Recover deleted photos or videos" 

https://support.apple.com/en-us/HT205856

_________________________________________________________________

Ways to securely store photos.


Transfer photos and videos from your iPhone, 

https://support.apple.com/en-us/HT201302


Or


Connect external storage devices to iPhone:

Attach the USB drive or SD card reader to the charging port on your iPhone using a compatible connector

https://support.apple.com/en-au/guide/iphone/iph95baac91f/14.0/ios/14.0

________________________________________________________________________

Re: the photo icon has actually gone


How to find your Photos apps icon in App Library on iPhone

https://support.apple.com/en-au/guide/iphone/iph87abad19a/14.0/ios/14.0


If needed:

How to move apps and widgets on the Home Screen on iPhone

https://support.apple.com/en-au/guide/iphone/iphd2fc8ce30/14.0/ios/14.0


Hope this helps you :-)


3 replies
Question marked as Top-ranking reply

Nov 30, 2021 4:12 PM in response to Judegordon1

Hi Judegordon1,

Welcome to the Apple Community.


Re: Most of my photos have gone from my iPhone


Seems that if iPhone needs more memory / storage space to operate, some files that can be replaced may be removed.

If this is what has happened, you might want to back up your photos to an external drive, Eg flash drive or portable hard disk.


Apple support have articles online (links below) that may help you.


Learn the difference between your device and iCloud storage, 

ways to manage your space, and where to buy more if you run out. 

https://support.apple.com/en-us/HT206504


How to check the storage on your iPhone:

 https://support.apple.com/en-us/HT201656


How to get recently deleted photos back

NB: Scroll to: "Recover deleted photos or videos" 

https://support.apple.com/en-us/HT205856

_________________________________________________________________

Ways to securely store photos.


Transfer photos and videos from your iPhone, 

https://support.apple.com/en-us/HT201302


Or


Connect external storage devices to iPhone:

Attach the USB drive or SD card reader to the charging port on your iPhone using a compatible connector

https://support.apple.com/en-au/guide/iphone/iph95baac91f/14.0/ios/14.0

________________________________________________________________________

Re: the photo icon has actually gone


How to find your Photos apps icon in App Library on iPhone

https://support.apple.com/en-au/guide/iphone/iph87abad19a/14.0/ios/14.0


If needed:

How to move apps and widgets on the Home Screen on iPhone

https://support.apple.com/en-au/guide/iphone/iphd2fc8ce30/14.0/ios/14.0


Hope this helps you :-)


Photos gone and photo icon gone from my Apple ID list of apps

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