I do not find Transfer or Reset nor do I find Prepare for New

Trying to prepare iPad for trade in but do not find Transfer or Reset under General Settings, only Reset. The Reset option does not include Prepare for New Device. How do I prepare I for exchange to new iPad?

iPad Air, iOS 12

Posted on Nov 30, 2021 8:15 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2021 8:19 AM

Follow these instructions


https://support.apple.com/en-us/HT201351



2 replies

Nov 30, 2021 8:21 AM in response to marna112

The Transfer or Reset iPad option is only seen in iOS/iPadOS15 - and not earlier versions.


These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:

Set up your iPhone, iPad or iPod touch – Apple Support

Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support


If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.


“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.


An alternative is to restore either an iCloud or iTunes backup to the new device:

How to back up your iPhone, iPad and iPod touch – Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


When you are ready, the best procedure for preparing you old device for disposal or reuse can be found here:

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I do not find Transfer or Reset nor do I find Prepare for New

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.