Apple Music

Hi, I want to access Apple Music with my family sharing plan, but it is not letting me , instead it’s wanting me to pay when I did not have to do this before

I am beyond confused

Posted on Nov 30, 2021 8:19 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2021 8:26 PM

If you joined the family and the family organizer has an Apopke Music Family subscription, you should not have to do anything else as your first screenshot shows. If it then asks you to subscribe, you might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again.  Learn how.


1 reply
Question marked as Top-ranking reply

Nov 30, 2021 8:26 PM in response to _uhhleeyuh

If you joined the family and the family organizer has an Apopke Music Family subscription, you should not have to do anything else as your first screenshot shows. If it then asks you to subscribe, you might be able to fix your issue by turning Sync Library off for all of your devices, then turning it back on again.  Learn how.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.