why did my contacts not transfer?

Why did my some of my newer contacts not transfer to my new 13Pro?

iPhone 13 Pro

Posted on Dec 1, 2021 8:21 AM

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Question marked as Top-ranking reply

Posted on Dec 2, 2021 10:36 AM

Hello and welcome to Apple Support Communities, KTGross!


We understand some contacts did not transfer from your old device. We'd be happy to provide information for what may have happened.


If you have multiple email accounts, it's possible your previous iPhone was setup to save new contacts to those emails. You would be able to regain these contacts by adding those email accounts to your new iPhone, and enabling the contacts option: Add an email account to your iPhone, iPad, or iPod touch


Have a great day!

1 reply
Question marked as Top-ranking reply

Dec 2, 2021 10:36 AM in response to KTGross

Hello and welcome to Apple Support Communities, KTGross!


We understand some contacts did not transfer from your old device. We'd be happy to provide information for what may have happened.


If you have multiple email accounts, it's possible your previous iPhone was setup to save new contacts to those emails. You would be able to regain these contacts by adding those email accounts to your new iPhone, and enabling the contacts option: Add an email account to your iPhone, iPad, or iPod touch


Have a great day!

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why did my contacts not transfer?

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