Looking for invoices for items purchased from the Apple Online Store

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Level 1

4 points

Looking for invoices for items purchased from the Apple Online Store

I used to be able to print invoices for shipped items on the Orders Status page but that doesn't seem to be the case any more. Anyone know where to find invoices?

Posted on Dec 1, 2021 10:43 AM

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Answer 1

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JohnDaker Author

Level 1

4 points

Dec 2, 2021 12:22 PM in response to Bryan_K1

I figured out what the issue was - Apple only allows you to print invoices for completed orders. If an item on the invoice is outstanding - no joy. I’d never seen that before because I generally order in-stock items.

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Answer 2

Bryan_K1

Community Specialist

Dec 2, 2021 11:26 AM in response to JohnDaker

Hello JohnDaker,

We see that you're trying to find invoices for purchased items.

For something like that you'll want to reach out to Apple's sales team. They'll be able to point you in the right direction for that.

You can reach out to them here: Contacting Apple

Take care!

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Looking for invoices for items purchased from the Apple Online Store

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