iPad 5th generation- supported

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Level 1

12 points

iPad 5th generation- supported

Hi. We have a 5th gen iPad (Feb 2017) used for our business. A message has appeared stating ‘from April 2022 this iPad will no longer be supported’. (We are looking to get a new one anyway) However I wondered exactly what that means. I’d like to give the old iPad to my elderly Dad who would use it for internet searches and possibly a crossword app or something. Does it mean it would stop working or updating completely? Is there any point in giving it to him as a gift now if it’s going to not work within the next few months…? Thanks in advance!

iPad (5th gen) Wi-Fi, Cellular

Posted on Dec 1, 2021 12:17 PM

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Answer 1

Top-ranking reply

MichelPM

Level 10

81,525 points

Dec 1, 2021 12:52 PM in response to Eveegirl

Apple never sends no such messages to any of its product user base on what products will, or will NOT, be unsupported in the future.

Apple NEVER, EVER does this.

I suspecr the message you recieved is a scam and faulty/NOT trustworthy and, definitely, NOT true!

If ANYTHING AND maybe more true to facts, is the first iPads that MAYBE be unsupported by Apple ( AND NOT until Sept/Oct 2022 )will be the 2014 iPad Air 2 and the 2015 iPad Mini 4, and maybe NOT a 2017 iPad 5th gen.

I believe that you received a scam message and is NOT true or to be trusted.

Your 2017, iPad 5th gen should continue to be supported, by Apple. at least, until Sept/Oct 2022.

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Answer 2

Phil0124

Level 10

216,530 points

Dec 1, 2021 2:05 PM in response to Eveegirl

That has nothing to do with your iPad at all. Its not even from Apple. Its coming from the My Cloud team at Western Digital.,

MyCloud is your external Western Digital networked hard drive. It means the OS on that hard drive will no longer receive updates or support.

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Answer 3

Phil0124

Level 10

216,530 points

Dec 1, 2021 1:14 PM in response to Eveegirl

Where did you see this message exactly?

As mentioned Apple never ever sends such messages.

I agree with MichelPM above, it's very likely a scam.

Apple never warns ahead of time what devices will stop being supported with software updates. The 5th generation iPad will still be supported until September / October 2022, and likely another year also. That all of iPadOS 15 and iPadOS 16 when it's released.

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