Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to cancel my iPhone 13 Pro order?

I made an order of an iphone to be delivered but i found another one in a store near my location. I want to cancel my order please



[Re-Titled by Moderator]

Posted on Dec 1, 2021 1:28 PM

Reply
Question marked as Best reply

Posted on Dec 1, 2021 1:31 PM

This is primarily a user-to-user support forum; other Apple users like you. We can't cancel an order but the following may help. From https://www.apple.com/shop/help/viewing_changing_orders


Cancel Your Order

If your item is in Processing, you can cancel it online before it ships. Go to your Order Listing

(Opens in a new window)

 page and select an item to see your order details, then select Cancel Item.


Once you’ve submitted your cancellation request, the status message of that item will read Canceled or Pickup Canceled. If you canceled an item that was shipping to a physical address, you will not be billed for your item. If you canceled a pickup item, you may have been billed. We will initiate your refund immediately after you submit your cancellation request.


If you are unable to cancel your item online, you may be able to return it. To see if your item is eligible for a return, refer to the Returns & Refunds help page or speak with an Apple Specialist at 1‑800‑MY‑APPLE.

2 replies
Question marked as Best reply

Dec 1, 2021 1:31 PM in response to Mateosaenzb

This is primarily a user-to-user support forum; other Apple users like you. We can't cancel an order but the following may help. From https://www.apple.com/shop/help/viewing_changing_orders


Cancel Your Order

If your item is in Processing, you can cancel it online before it ships. Go to your Order Listing

(Opens in a new window)

 page and select an item to see your order details, then select Cancel Item.


Once you’ve submitted your cancellation request, the status message of that item will read Canceled or Pickup Canceled. If you canceled an item that was shipping to a physical address, you will not be billed for your item. If you canceled a pickup item, you may have been billed. We will initiate your refund immediately after you submit your cancellation request.


If you are unable to cancel your item online, you may be able to return it. To see if your item is eligible for a return, refer to the Returns & Refunds help page or speak with an Apple Specialist at 1‑800‑MY‑APPLE.

How to cancel my iPhone 13 Pro order?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.