Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't buy songs in itunes store

itunes is up to date version on my PC. I've changed my ID and password having spent hours on apple chat support - to no avail. The problem: when i try to purchase a song in itunes a window opens asking for verification of Billing info. There are two options: verify Billing info or cancel. When i click verify Billing info nothing happens. No error message, no redirection, and most importantly - no purchase. Absolutely nothing. Any help resolving this problem?

Posted on Dec 1, 2021 4:06 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2021 6:49 AM

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266



2 replies

Can't buy songs in itunes store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.