a friend cannot access his MacBook (password problem) but gets a globe circling with exclamation point in it

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Level 1

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a friend cannot access his MacBook (password problem) but gets a globe circling with exclamation point in it

A friends cannot access his MacBook Air (password problem) and now is presented with a circling globe with an exclamation point inside

MacBook Air (2020 or later)

Posted on Dec 1, 2021 5:11 PM

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Answer 1

John Galt

Level 10

156,506 points

Dec 1, 2021 7:04 PM in response to oldrbear

Excerpted from If your Mac doesn't start up all the way - Apple Support:

"A globe with an exclamation point means that your Mac tried to start up from macOS Recovery over the Internet, but couldn't. Learn what to do if your Mac can't start up from macOS Recovery."

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a friend cannot access his MacBook (password problem) but gets a globe circling with exclamation point in it

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