Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Face ID is not available what does it mean

My Face ID is not available

Posted on Dec 2, 2021 7:36 AM

Reply
Question marked as Best reply

Posted on Dec 2, 2021 7:55 AM

If Face ID isn't working on your iPhone or iPad Pro


iPhone and iPad models that support Face ID

Learn which iPhone and iPad models support using Face ID.


You can use Face ID on these devices:


iPhone

  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13 mini
  • iPhone 13
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12 mini
  • iPhone 12
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS Max
  • iPhone XS
  • iPhone XR
  • iPhone X

 

iPad

  • iPad Pro 12.9-inch (4th generation)
  • iPad Pro 12.9-inch (3rd generation)
  • iPad Pro 11-inch (2nd generation)
  • iPad Pro 11-inch

 



1 reply
Question marked as Best reply

Dec 2, 2021 7:55 AM in response to amoah160

If Face ID isn't working on your iPhone or iPad Pro


iPhone and iPad models that support Face ID

Learn which iPhone and iPad models support using Face ID.


You can use Face ID on these devices:


iPhone

  • iPhone 13 Pro Max
  • iPhone 13 Pro
  • iPhone 13 mini
  • iPhone 13
  • iPhone 12 Pro Max
  • iPhone 12 Pro
  • iPhone 12 mini
  • iPhone 12
  • iPhone 11 Pro Max
  • iPhone 11 Pro
  • iPhone 11
  • iPhone XS Max
  • iPhone XS
  • iPhone XR
  • iPhone X

 

iPad

  • iPad Pro 12.9-inch (4th generation)
  • iPad Pro 12.9-inch (3rd generation)
  • iPad Pro 11-inch (2nd generation)
  • iPad Pro 11-inch

 



My Face ID is not available what does it mean

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.