I am not getting “ask to buy” notifications from my child's phone. I have done all of the suggested “fixes” and nothing is out of order. I also cannot move the apple id box on my child’s phone to log in directly on their device, it does not react.
iPhone 8
If Ask to Buy isn't working - "Learn what to do if you don't see your Ask to Buy notifications, or if your child sees "Unable to Ask Permission" after asking your family group organizer to make a purchase."
https://support.apple.com/HT203025
You have both tried signing out and back in again?
Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
If Ask to Buy isn't working - "Learn what to do if you don't see your Ask to Buy notifications, or if your child sees "Unable to Ask Permission" after asking your family group organizer to make a purchase."
https://support.apple.com/HT203025
You have both tried signing out and back in again?
Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Ask to buy not working
