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Why are some unsent messages being archived instead of sent? This is a random event. It happened once yesterday and a few minutes ago.

MacBook Pro 15″, macOS 10.15

Posted on Dec 2, 2021 6:53 PM

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3 replies

Dec 3, 2021 5:22 PM in response to Celerity1

Hey there Celerity1,


Based on your first message, we could only guess as to the type of messages that have been affected. Thanks for clearing up that emails are affected, and not text messages. This does sound like unexpected behavior for the Mail app.


One thing to check would be if this is only occurring with a specific email address as you mentioned only some of your emails are affected. If you only have one email account setup, like iCloud for example, then that narrows it down to that specific account having the issue.


This link has the next steps to try: If you can’t send emails in Mail on Mac


If the issue remains, we recommend contacting your email provider to have them check if anything on their end could be causing this. It also wouldn't hurt to try sending an email from your email provider's website to test what occurs. If all is well on their end, along with no issues sending email from their website, we recommend contacting Apple next: Get Support


Have a good one!

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