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iPhone 13 wont open apps or shut off

My new iPhone wont open apps or power off. I can toggle from page to page but cant open anything, How do I restart?


iPhone 13

Posted on Dec 2, 2021 7:08 PM

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Dec 3, 2021 2:45 PM in response to jpc-palm

Hello jpc-palm,


Thanks for using Apple Support Communities! We see you're having issues with your iPhone not responding, and we'd like to help.


The article which was viewed prior to posting your question, has the steps to follow when your iPhone is frozen, or not responding.

If your iPhone won't turn on or is frozen

What happened when you tried those steps?


If your iPhone is responding, and just an app is not responding, then you can follow the steps in this article:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Take care!

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iPhone 13 wont open apps or shut off

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