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Apple Gift Card balance

Can Apple Gift Card balance be used to pay for maintenance / repairs?

Posted on Dec 2, 2021 11:30 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2021 11:52 PM

Hi,


Apple Gift Cards can be used for purchases within the iTS & App Store by being redeemed onto your Apple ID, used to place orders online at apple.com with the Apple Online Store, and can be applied towards purchases at the Apple Retail Store.


Apple Gift Cards cannot be used to pay for repairs, any form of maintenance for the product, or for AppleCare+ agreements.


https://support.apple.com/en-us/HT204199


https://www.apple.com/legal/internet-services/itunes/giftcards/us/terms.html


Hope this helps!

4 replies
Question marked as Top-ranking reply

Dec 2, 2021 11:52 PM in response to nutellalatte

Hi,


Apple Gift Cards can be used for purchases within the iTS & App Store by being redeemed onto your Apple ID, used to place orders online at apple.com with the Apple Online Store, and can be applied towards purchases at the Apple Retail Store.


Apple Gift Cards cannot be used to pay for repairs, any form of maintenance for the product, or for AppleCare+ agreements.


https://support.apple.com/en-us/HT204199


https://www.apple.com/legal/internet-services/itunes/giftcards/us/terms.html


Hope this helps!

Dec 3, 2021 6:52 AM in response to nutellalatte

This article explains the different kinds of gift cards Apple uses and has links on how to redeem them and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - https://support.apple.com/HT204199


What you can do depends upon the country too and in your case I have no idea where you are located.


To learn 'What you can buy with your Apple ID [Apple Account] balance', click here --> https://support.apple.com/HT211187


"Where the Apple Gift Card is available, you can use your Apple ID balance to buy products and accessories at apple.com or in the Apple Store app."


For a list of countries where the Apple Gift Card is available, Click here --> https://support.apple.com/HT202631 and search for 'Apple Gift Card'

(Nov 25, 2021: the USA, Canada, Australia, and Japan)


https://www.apple.com/shop/gift-cards --> "Apple Gift Cards are solely for the purchase of goods and services from the Apple Store, the Apple Store app, apple.com, the App Store, iTunes, Apple Music, Apple TV, Apple Books, and other Apple properties." This list does not include retail Apple Stores.


While Apple Account balance can be used in the online store, I don't know if repairs count for that since they are services. In that case if you wish to double-check with Apple. I know a previous post stated (apparently definitively) that you cannot, but with a search for the terms "repair" and "maintenance" I cannot find anywhere in the documentation in the links provided where it actually says that.


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232



Dec 4, 2021 3:25 PM in response to nutellalatte

nutellalatte,


Be aware that the post you were recommended to read has incomplete information about when and where you personally can use Apple Gift Cards. The referenced documents do not not talk about repair and maintenance so refer to section 2.2 of this document about payment for repairs: https://www.apple.com/legal/sales-support/terms/repair/generalservice/servicetermsen/

Apple Gift Card balance

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