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Level 1

4 points

Can't enter login info for TV provider

I bought a new iPad Pro and now all of a sudden my video apps (ID Go, Oxygen) won't allow me to link to my TV provider. When I remove and try to re-add Xfinity, I don't get the dialogue box that allows me to enter my username and password, as the article says I should.

Posted on Dec 3, 2021 6:49 AM

Best reply

LotusPilot

Community+ 2024

Level 10

282,012 points

Posted on Dec 3, 2021 7:03 AM

See >>> Sign in with your TV provider on your iPhone, iPad, or iPod touch - Apple Support

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Can't enter login info for TV provider

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