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Level 1

5 points

When I update my phone on laptop, I've received an error message with code 4013, is there something that I could do? Phone doesn't come on and only says support.apple.com/iphone/restore.

Iphone just have a message at top that says support.apple.com/iphone/restore

I have connect it with laptop and do an update/restore on itunes, receive an error message with

code 4013?

Posted on Dec 3, 2021 10:29 AM

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Level 10

731,741 points

Posted on Dec 3, 2021 10:35 AM

Follow the instructions in the Related Article above. If they don't resolve it, use the 'contact us' link.

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