Related Article: If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I update my phone on laptop, I've received an error message with code 4013, is there something that I could do? Phone doesn't come on and only says support.apple.com/iphone/restore.

Iphone just have a message at top that says support.apple.com/iphone/restore


I have connect it with laptop and do an update/restore on itunes, receive an error message with

code 4013?

Posted on Dec 3, 2021 10:29 AM

Reply
Question marked as Apple recommended

Follow the instructions in the Related Article above. If they don't resolve it, use the 'contact us' link.


(209093)

Posted on Dec 3, 2021 10:35 AM

1 reply

When I update my phone on laptop, I've received an error message with code 4013, is there something that I could do? Phone doesn't come on and only says support.apple.com/iphone/restore.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.