Nauseated too with MacBook Air screen

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Level 1

4 points

Nauseated too with MacBook Air screen

srj1002 - I am having the same issue with nausea if I just glance at the screen; it also gives me serioous eye strain so that my vision becomes blurred. Different support agents and Accessibility agents have worked with me as we try out different Display settings, but they are guessing as much as I am, and nothing helps. One possible hope is in the Color Filters but so far none of the options works. I've seen similar complaints of nausea and eye strain on MacRumors and other sites. No issues with my new iPhone and old iPad. The Air is probably going back.

Posted on Dec 3, 2021 2:49 PM

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Answer 1

applecomm23 Author

Level 1

4 points

Dec 4, 2021 12:18 PM in response to ku4hx

Re nausea - this is from discussions.apple.com:

i just talked to an apple support guy and he says the screen refresh is at 60hz. not visible with the naked eye. he said 98% of people can't detect it, but 2% can. i'm in the 2% makes me feel motion sick. when i look away i see dark and white horizontal lines. that's the screen refreshing. it's visible with a video. User uploaded file ... he recommended taking it to an apple store and seeing if they can turn the refresh rate up to 70hz so it's not visible at all to our senses or something like that.

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Answer 2

Pampa_Arg

Level 2

291 points

Dec 5, 2021 6:31 AM in response to applecomm23

Go to an Apple Store and test the different refresh rates in the new 14/16-inch MacBook Pro, if that solved your problem you will have to give back your Air M1 and buy one of those MBP models or one of the old 16-inch intel MBP.

Air M1 can't modify their refresh rate.

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Answer 3

Dec 5, 2021 4:27 AM in response to applecomm23

Do you also use the MacBook Air in an environment with fluorescent lighting or CFL lighting? This can exacerbate the situation creating a strobe like effect as these lighting fixtures themselves have a faint 60 Hz cycling of brightness. Even old incandescent lights can generate the effect as well but not as much as the fluorescents.

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Answer 4

Dec 3, 2021 3:11 PM in response to applecomm23

Consult with a medical professional.

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Answer 5

ku4hx

Level 7

23,694 points

Dec 4, 2021 3:11 AM in response to applecomm23

Probably? If it sickens you take it back now; you have only 14 days.

Fortunately I don't have that problem, but I have one buddy who does and he waited too long.

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Nauseated too with MacBook Air screen

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