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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
so I ordered a iphone 7 plus and the person told me it’s unlocked(from USA)
but i am from South-America(Suriname)but when I received the phone it wasn’t unlocked.So I contact the person about it
and he send a request to Xfinity to unlock it,
and Xfinity send this for him
but i it still says that the carrier is sim locked it still cant read my simcard
what might be the problem?
iPhone 7 Plus
See the information here, How to unlock your iPhone for use with a different carrier - Apple Support Generally, the additional step to be done is to connect the iPhone to the computer with iTunes and restore it to factory. Then you should be able to setup the device.
See the information here, How to unlock your iPhone for use with a different carrier - Apple Support Generally, the additional step to be done is to connect the iPhone to the computer with iTunes and restore it to factory. Then you should be able to setup the device.
Hi,
Sorry you are having issues with your activating your new iPhone!
This article should help resolve your issue:
I cant open the cellular section cause it doesn’t read my SIM card
Yes,i did that already but still the same thing”sim locked”
Then they are going to have to contact Xfinity again. This is one of the problems with purchasing second hand devices from individuals. Especially when you are outside of the US.
Yes that’s true,i used to buy phone’s from swappa,this is the first time
but yeah i hope it solves
Thanks for the tips
You're welcome.
Unlocking phone carrier
