Apple Gift no receipt exchange policy/process

I received imac 24" as gift with no receipt, but it is not the configuration I want. I entered serial number on box and it's eligible for return... Can I exchange it instead for the imac 24" configuration I need? I do NOT want my best friend to know it is not the model I wanted.

Posted on Dec 4, 2021 12:59 AM

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1 reply

Jack-19

Level 8

46,182 points

Dec 4, 2021 1:01 AM in response to snowylynski

Welcome to Apple Support Communities.

Please follow the steps for "Gift Returns" : Returns & Refunds - Shopping Help - Apple.

Jack

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Apple Gift no receipt exchange policy/process

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