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Raffsu Author

Level 1

4 points

Problem with files

I’ve received a file by airdrop, which was 25 MB pdf file with wrongly set file format (txt instead of pdf). I accepted that and kept it on my download folder. As I recognised that was a wrong file I tried to delete it.

this operation was not available on my phone, because phone tried to display that wrong file.

so, I logged in to the iCloud Drive on browser and delete this broken file.

I thought it would help but it wasn’t. My phone still want to open file which is displayed on the screenshot above.

now I can’t use my files on phone. Have you ever met problem like this and have solution?

Posted on Dec 4, 2021 1:07 AM

Best reply

Raffsu Author

Level 1

4 points

Posted on Dec 5, 2021 3:14 AM

Hello,

uninstalling and installing application Files helped with that issue. I guess that broken file was in application cache, so it was displayed when I opened app. Thanks for advice

sincerely

Raffsu

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Problem with files

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