iPhone 8 only recognized by iTunes when connected by cable. Not visible over wifi; no sync over wifi available. This is not a problem with my old iPhone 6 or with my iPad Air 4. I have tried clicking the "synch over wifi" option in iTunes on and off but this does not change anything. What am I doing wrong?
iPhone 8
Hello arthurfromowings mills,
From your post it appears that you are not able to sync your iPhone 8 with iTunes via Wi-Fi.
These are the steps that should be followed if using a Mac: Sync content between your Mac and iPhone or iPad over Wi-Fi - Apple Support
If you are using a Windows computer, be sure that you are following the steps outlined here: Sync iTunes content on PC with devices on Wi-Fi - Apple Support
If you continue to have an issue, be sure that the iPhone and the computer are connected to the same Wi-Fi network. Power cycle both the computer and the iPhone, along with all the network hardware such as modems or routers.
If the issue continues, then on the iPhone, tap on Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Also forget the network on the computer. Once these steps are complete, rejoin the network with both devices and test again.
Have a good day.
Hello arthurfromowings mills,
Since you are using Mojave, the information you need would be contained here: Use iTunes to sync your iPhone, iPad, or iPod with your computer - Apple Support
Cheers.
Thanks!
I am running 10.14.6 Mojave and those instructions are for more recent OS's. I also don't see "transfer" in Settings>General (when I search for "Transfer" I get "Transfer to HomePod" and "Photos>Transfer to Mac or PC."
I will try the power cycle thing on my phone (since I can sync wirelessly to my other devices I presume the issue is in my phone, not my iMac).
Thank you. I connected the phone, went to "options" on the iTunes page for the phone, unchecked "sync via wifi," synched, re-checked it, synced, but still the phone disappears from iTunes when I unplug the USB cable.
Not a dealbreaker but very frustrating.
Hello arthurfromowings mills,
Since you are using Mojave, the information you need would be contained here: Use iTunes to sync your iPhone, iPad, or iPod with your computer - Apple Support
Cheers.
Wifi Synching
