My iPhone suddenly turned off

my phone suddenly turned off

And every time i type the password when it is just open it turns off again. It has been doing this for the past 2 hours. I really don’t know what should i do? Please help



[Re-Titled by Moderator]

iPhone 12 Pro

Posted on Dec 4, 2021 11:09 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2021 9:17 AM

Hey lujainsj,


It sounds like you have a concern with the iPhone powering off, and you're unable to access it before it powers off again.


Here's a resource to follow for the exact issue that you're experiencing. Follow through these steps: If your iPhone won't turn on or is frozen - Apple Support. If you're still unable to turn on the device after going through the resource, you may want to look into service options.


Take a look here to find some nearby service locations: Apple - Find Locations

Here's some information about seeking service: iPhone Repair - Official Apple Support


You can also start a repair request here: Get Support.


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 5, 2021 9:17 AM in response to lujainsj

Hey lujainsj,


It sounds like you have a concern with the iPhone powering off, and you're unable to access it before it powers off again.


Here's a resource to follow for the exact issue that you're experiencing. Follow through these steps: If your iPhone won't turn on or is frozen - Apple Support. If you're still unable to turn on the device after going through the resource, you may want to look into service options.


Take a look here to find some nearby service locations: Apple - Find Locations

Here's some information about seeking service: iPhone Repair - Official Apple Support


You can also start a repair request here: Get Support.


Cheers!

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My iPhone suddenly turned off

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