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Family Share - creating new child account & unable to set correct birthdate

Attempting to create a child account and system is will not allow me to input the correct child birthday... continually defaults to set date - please advise how I can set the correct child birthdate.

*I'd rather not set an incorrect date just to gain access especially on a child account.


Thank you in advance for any help!

Posted on Dec 4, 2021 12:31 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2021 12:55 AM

See the article Create an Apple ID for your child - Apple Support

Update the date of birth associated with your Apple ID – Apple Support

Change the date of birth for a child

To change a date of birth to any age below 13,* you must be a member of a Family Sharing group, and your family organiser must approve the change. After you've changed the date of birth to any age below 13, you can't edit it.* Find out more about Family Sharing

  1. Update the date of birth.
  2. Follow the onscreen steps to send an email request to your family organiser.
  3. Your family organiser will get an email with instructions on how to approve the request. 

*Age varies by country or region. If you need to change the date of birth for a child, contact Apple Support


2 replies
Question marked as Top-ranking reply

Dec 5, 2021 12:55 AM in response to Yaclin

See the article Create an Apple ID for your child - Apple Support

Update the date of birth associated with your Apple ID – Apple Support

Change the date of birth for a child

To change a date of birth to any age below 13,* you must be a member of a Family Sharing group, and your family organiser must approve the change. After you've changed the date of birth to any age below 13, you can't edit it.* Find out more about Family Sharing

  1. Update the date of birth.
  2. Follow the onscreen steps to send an email request to your family organiser.
  3. Your family organiser will get an email with instructions on how to approve the request. 

*Age varies by country or region. If you need to change the date of birth for a child, contact Apple Support


Dec 4, 2021 7:49 PM in response to Yaclin

Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Family Share - creating new child account & unable to set correct birthdate

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