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Why can’t I turn on my background app refresh?

Since the last update on the phone I don’t receive notifications from some social apps suck as viber and outlook. When I go to settings->general->background app refresh it doesn’t allow me to turn it on, it’s in grey.

how can I fix this issue?

iPhone 7 Plus, iOS 15

Posted on Dec 4, 2021 12:12 PM

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Question marked as Top-ranking reply

Posted on Dec 4, 2021 12:18 PM

Check that Screen Time isn't preventing this: go to Settings > General > Screen Time > Content & Privacy Restrictions. Unlock everything, then ensure that Allow is on for Background App refresh. This is also listed in another thread: https://discussions.apple.com/thread/250129359?answerId=250235670022#250235670022. Hope this helps.

2 replies
Question marked as Top-ranking reply

Dec 4, 2021 12:18 PM in response to velislava112

Check that Screen Time isn't preventing this: go to Settings > General > Screen Time > Content & Privacy Restrictions. Unlock everything, then ensure that Allow is on for Background App refresh. This is also listed in another thread: https://discussions.apple.com/thread/250129359?answerId=250235670022#250235670022. Hope this helps.

Why can’t I turn on my background app refresh?

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