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User profile for user: pinkpinky2015
pinkpinky2015 Author
User level: Level 1
4 points

I have a re-set 5 times successfully but new password doesn’t work when applied

I have a re-set 5 times successfully but new password doesn’t work when applied to download app from app store

Posted on Dec 4, 2021 4:17 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,573 points

Posted on Dec 4, 2021 6:10 PM

If you have changed your password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,573 points

Dec 4, 2021 6:10 PM in response to pinkpinky2015

If you have changed your password, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  *

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I have a re-set 5 times successfully but new password doesn’t work when applied

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