Subscription money

Question

Level 1

4 points

Subscription money

Hello! I have a gmail account however I did not subscribe or buy any subscription however 3 times gmail subscription took my money in the Kazakhstani currency tenge. Could you return it back please.

iPhone 12, iOS 15

Posted on Dec 5, 2021 6:56 AM

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Answer 1

1ssmith

Community Specialist

Dec 6, 2021 8:27 AM in response to tomirisotesh

Hello tomirisotesh.

Thanks for reaching out to Apple Support Communities. We see that you need help with some unknown charges. We will be glad to assist.

Please see the following resource: If you see 'apple.com/bill' on your billing statement

Cheers.

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Answer 2

Chris_C1

Community Specialist

Dec 9, 2021 9:09 AM in response to tomirisotesh

Hi tomirisotesh.

Thanks for following up. Please use the following resource to submit a refund request:

Request a refund for apps or content that you bought from Apple

Take care.

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Answer 3

tomirisotesh Author

Level 1

4 points

Dec 6, 2021 10:33 PM in response to 1ssmith

Good day! I had some unknown charges with apple.com/bill on my billing statement. But I disabled this subscription, could you return back that sum of money from taken charges, please

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Subscription money

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