после обновления iPad на версию 12.5.5 перестал подключаться Wi-Fi
после обновления iPad на версию 12.5.5 перестал подключаться Wi-Fi. В чем проблема? пробовала подключиться к другой сети тоже не получается
[Edited by Moderator]
iPad Air, iOS 12
Question marked as
Apple recommended
Translation:
after updating the iPad to version 12.5.5, Wi-Fi stopped connecting. What's the problem? tried to connect to another network also fails
Start here:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; may only need to temporarily disable or remove the Security App and/or VPN.
DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.
If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.