Apple 7 Watch doesn’t have water, debris, or physical damage. Why isn’t my Digital Crown working?

Digital Crown doesn’t work. No water damage, debris, or physical damage. What is could the problem be?

Posted on Dec 5, 2021 12:32 PM

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Digital Crown on my Apple Watch barely recognises any rotation activity The Digital Crown on my Apple Watch works as a push button, but barely recognises any rotation activity (when it does it’s extremely slow and almost completely unresponsive). I’ve tried cleaning it multiple times as per the instructions which seem to be ALL over the internet (running under warm water etc.) But none of the multiple attempt have made the slightest bit of difference. And each time I do it takes forever to rotate the Digital Crown enough to eject the water. Imagine having to turn your tap 100 times to get water to come out? And even then it’s sporadic and barely trickles. That’s probably the best way to describe it. please help. It can’t surely be broken? And if so is there any chance it’s covered under a warranty or something? I’ve had the watch over 2, maybe three, years now and I expect the cost of repairing it will be closer to the cost of a brand new watch 😢 I’ve also made sure I’m upgraded to the latest software, that didn’t help either. [Re-Titled by Moderator]
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1 reply

javaliga

Level 10

120,173 points

Dec 5, 2021 2:22 PM in response to Fayway22

Maybe its is defective. I suggest you take it to an Apple Store and let them look at it:

Genius Bar Reservation and Apple Support Options - Apple

If you want, you can try cleaning it and see if that helps. See the 'Clean and dry the Digital Crown' section in:

How to clean your Apple Watch - Apple Support

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Apple 7 Watch doesn’t have water, debris, or physical damage. Why isn’t my Digital Crown working?

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