Older iPad on 9.3.5 won't connect to hotspot from my 12ProMax

Please don't sent me to connection troubleshoot pages! The iPad can connect to other wi-fi networks, and I can tether other devices to my iPhone12. Both devices have been restarted. Both have had network settings reset. Both devices are logged in to the same Apple ID... The iPad 'sees' the iPhone hotspot as an option, prompts me to enter the password. I do. I comes back instantly with "Unable to join the network "iPhone 12 Pro Max", and a "Dismiss" button.


Again, the iPad can join other wi-fi networks, and the iPhone 12 can be joined by other devices. ???

iPad 2

Posted on Dec 5, 2021 3:34 PM

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12 replies

Jan 30, 2022 12:49 PM in response to vwinseattle

Same thing here, using hotspot from Iphone 11 and older Ipad running ios 9.3.5, when the iphone was updated to new software version 15.2, the hotspot immediately stopped connecting on my ipad and gives the same message "unable to join ... dismiss" button. I can access another iphone hotspot that has not been updated to new software version. Seems like an apple software version update issue? thanks

Jun 11, 2022 5:26 AM in response to mis88

Just had eureka moment. With old iPad not connected to anything, out of frustration I went to software update screen knowing that no update would be available (beside point) … after hitting check for update a small “join network” box popped up (smaller than ever seen before) and surprising I could see my iPhone hotspot twice (??) tried first and got unable to connect error, tried second one and it connected!!

Dec 6, 2021 12:43 PM in response to vwinseattle

Hello vwinseattle,


​Thank you for using the Apple Support Communities. We understand your iPad connects to most Wi-Fi networks, but you're not able to connect it to a Personal Hotspot from your iPhone 12. Is that right?


This link provides the best troubleshooting steps, and a few different ways you can try connecting it: If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular). If you've covered all of the steps there and the issue persists, we recommend that you get in touch directly with Apple: Get Support


Take care.

May 7, 2022 6:13 AM in response to MAD DEXXX

infuriating. wont connect from my xr to my ipad 2 16gb 3g ver. 9.3.5. works just fine using my gfs oneplus android as hotspot provider but this i just cant get working. software issues really cant be fixed as apple stopped updates on these older devices and so on, current version 9.3.5 i believe is the latest and last available. help pls.

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Older iPad on 9.3.5 won't connect to hotspot from my 12ProMax

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