Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Wims1
Wims1 Author
User level: Level 1
5 points

Iphone locked to owner

I buy a iphone, but the phone was lost and erased i want to contact hte old owner. help me please

iPhone 11

Posted on Dec 5, 2021 8:08 PM

Reply
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
196,147 points

Posted on Dec 5, 2021 8:12 PM

Wims1 Said:

"Iphone locked to owner: I buy a iphone, but the phone was lost and erased i want to contact hte old owner. help me please"

-------


Request a Refund:

Seems you've been scammed, though a full assumption on my part. So, ask this person for a refund. This is the site they should have used: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support. The seller should have known better.


Learn from This:

Next time you go about purchasing a device from someone, request that they let you log into your own iCloud account on it, prior to handing over the money. If they decide to disabled by those rules you've set forth, then do not proceed with the transaction.

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
196,147 points

Dec 5, 2021 8:12 PM in response to Wims1

Wims1 Said:

"Iphone locked to owner: I buy a iphone, but the phone was lost and erased i want to contact hte old owner. help me please"

-------


Request a Refund:

Seems you've been scammed, though a full assumption on my part. So, ask this person for a refund. This is the site they should have used: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support. The seller should have known better.


Learn from This:

Next time you go about purchasing a device from someone, request that they let you log into your own iCloud account on it, prior to handing over the money. If they decide to disabled by those rules you've set forth, then do not proceed with the transaction.

Reply

Iphone locked to owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up