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djmurray512 Author

Level 1

4 points

i purchased an i pad from a second hand store and there's a lock on it i need it re set

iPad mini 6 Wi-Fi

Posted on Dec 5, 2021 7:33 PM

Top-ranking reply

ChrisJ4203

Level 10

231,230 points

Posted on Dec 5, 2021 7:40 PM

Return it for a refund. Unless they can contact the previous owner to remove the Activation Lock, you will not be able to get into the device. Apple will not unlock a second-hand device. It they will not refund you, then recycle it responsibly like any electronic device. Apple will also recycle it for you.

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i purchased an i pad from a second hand store and there's a lock on it i need it re set

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