How can I cancel my apple care

How can I cancel my apple care

iPhone 11, iOS 15

Posted on Dec 5, 2021 7:34 PM

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Question marked as Top-ranking reply

Posted on Dec 5, 2021 7:41 PM

Hi,


Sorry to hear you want to cancel your AppleCare+.


It depends on what type of AppleCare+ agreement you have for the device.


For Upfront:

  • Contact Apple Support in order to submit a prorated refund request and cancellation of the agreement. Be sure to have your serial number.


For Monthly:

  • if you have AppleCare+ monthly billed to your Apple ID, you can cancel the agreement in your Subscription Settings on your device. Settings > Name > Subscriptions > AppleCare+ > Cancel Subscription.
  • If you have AppleCare+ monthly purchased from Best Buy, you would need to contact Best Buy to submit the cancellation request for you. 1-888-237-8289 > say ‘Billing’ > say ‘it’s none of those’ in order to get your call directed to a geek squad advisor.


https://support.apple.com/en-us/HT202704


https://support.apple.com/en-us/HT202704



Hope this helps!

3 replies
Question marked as Top-ranking reply

Dec 5, 2021 7:41 PM in response to nadalien

Hi,


Sorry to hear you want to cancel your AppleCare+.


It depends on what type of AppleCare+ agreement you have for the device.


For Upfront:

  • Contact Apple Support in order to submit a prorated refund request and cancellation of the agreement. Be sure to have your serial number.


For Monthly:

  • if you have AppleCare+ monthly billed to your Apple ID, you can cancel the agreement in your Subscription Settings on your device. Settings > Name > Subscriptions > AppleCare+ > Cancel Subscription.
  • If you have AppleCare+ monthly purchased from Best Buy, you would need to contact Best Buy to submit the cancellation request for you. 1-888-237-8289 > say ‘Billing’ > say ‘it’s none of those’ in order to get your call directed to a geek squad advisor.


https://support.apple.com/en-us/HT202704


https://support.apple.com/en-us/HT202704



Hope this helps!

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How can I cancel my apple care

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