Caller id photo is not coming

caller id photo is not showing on full screen while receiving an incoming call


cannot set the photo

iPhone 11, iOS 15

Posted on Dec 5, 2021 10:14 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Dec 6, 2021 4:40 PM

Hello abhijit295,


We'd love to assist you with managing your contacts photo when calls come in. First, does the issue occur with all contacts or just one specific one? Does the issue occur when the phone is locked or does it only occur when the device is unlocked? Also, are you syncing the photo for the contact from iCloud or is the photo synced over to your device from another source?


Best regards

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Question marked as ⚠️ Top-ranking reply

Dec 6, 2021 4:40 PM in response to abhijit295

Hello abhijit295,


We'd love to assist you with managing your contacts photo when calls come in. First, does the issue occur with all contacts or just one specific one? Does the issue occur when the phone is locked or does it only occur when the device is unlocked? Also, are you syncing the photo for the contact from iCloud or is the photo synced over to your device from another source?


Best regards

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Dec 7, 2021 12:35 PM in response to abhijit295

Hello abhijit295,


Does the issue occur with all contacts or just one specific one? Also, are you syncing the photo for the contact from iCloud or is the photo synced over to your device from another source? This information will allow us to isolate the issue further.


Take care

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Caller id photo is not coming

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