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i keep restoring my ipad and it keeps taking me to a black backround

i dont understand very much how to use the apple community system. But my IPad pro 11 inch 2018 version (has no home button) it is really broken up. Several months past I installed the IPad OS 15 beta in my ipad. My IPad´s screen is really broken and the power button does not work, so when i try tu shut my IPad off i have to wait until it shuts off alone. Recently my ipad appeared with a computer and a cable sign that meaning i had to connect to my computer so that is what i did. I did all the steps i could find updating my computer, updating my ipad from my computer, and also restoring my ipad but what ever i do the ipad always comes back to that black screen telling me to conect to my computer. I am 14 years old but evrything i do in the internet is suppervised by my parents so i leave you here a picture of how my ipad looks. as you can see the corners are destroyed and the screen too but i still ud¡se it becaouse of the perfect produc line apple makes. ;) if you can help me i will apriciate it a lot.


[Email Edited by Moderator]

iPad Pro, iPadOS 15

Posted on Dec 5, 2021 10:57 PM

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Question marked as Top-ranking reply

Posted on Dec 6, 2021 5:15 PM

Hello AppleSoftwareproblems26,


Thank you for using Apple Support Communities.


We understand that you are having issues with your iPad. You have beta software installed on your iPad and it is starting to the Restore screen on your iPad.


First, you can take a look at the following support article to address the Restore scree on your iPad: If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


If you want to uninstall iPadOS beta, you can use the information in the following support article to do that: How to uninstall iOS or iPadOS beta software - Apple Support


If you want to get support with iPadOS beta instead, you can take a look at these FAQs on the Apple Beta Software Program, which includes a section on support: Apple Beta Software Program Frequently Asked Questions


Best regards.

1 reply
Question marked as Top-ranking reply

Dec 6, 2021 5:15 PM in response to AppleSoftwareproblems26

Hello AppleSoftwareproblems26,


Thank you for using Apple Support Communities.


We understand that you are having issues with your iPad. You have beta software installed on your iPad and it is starting to the Restore screen on your iPad.


First, you can take a look at the following support article to address the Restore scree on your iPad: If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


If you want to uninstall iPadOS beta, you can use the information in the following support article to do that: How to uninstall iOS or iPadOS beta software - Apple Support


If you want to get support with iPadOS beta instead, you can take a look at these FAQs on the Apple Beta Software Program, which includes a section on support: Apple Beta Software Program Frequently Asked Questions


Best regards.

i keep restoring my ipad and it keeps taking me to a black backround

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