Hi everyone!
Im having an issue with the native camera app when i use it to record videos.
When i play those videos they have like static noises or very windy noises.
This problem seems to happen only with the native camera app, not on instagram nor other apps with access to the camera.
Good afternoon Rodrigo3tres,
Welcome to the Apple Support Communities!
It sounds like you are hearing noises in the videos captured with the native Camera app on your iPhone 12 , and we'd like to help.
Can we ask a few questions about your specific experience?
When did first notice issues with the videos recorded on your iPhone?
How many videos are affected?
Is your iPhone updated to iOS 15.1.1?
If you have iCloud Photos enabled, when you play these same videos on your Mac or iPad, can you still hear the noises?
Try quitting the Photos app, and restarting your iPhone.
Then test by playing a video that has the noise issue. Try several videos to confirm the issue isn't a corrupt file.
The resources below will provide some guidance:
Close an app on your iPhone or iPod touch
Update your iPhone, iPad, or iPod touch
If the issue persists, please reply to this thread and we'll do our best to help you!
Take care.
Hi Rodrigo3tres,
It might be helpful for you to speak with an AppleCare technical advisor about this issue. Click the link below, choose the phone number for your region from the list, and call when it is convenient.
Contact Apple for support and service
Take care.
Hi!! Thank you very much!
I have tried all those steps but i cant fix it yet.
About your questions:
I think i have to take my iPhone to the store
Thank you very much!
iPhone 12 weird noise on videos from native camera app
