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User profile for user: Jordan0019
Jordan0019 Author
User level: Level 1
4 points

IOS 15 and OUTLOOK APP ISSUE

after IOS15 update my outlook app wont connect to my email server, i have verified there is no issues on the server side. it has to be the IOS update and apple issue. please help

iPhone 12 Pro Max, iOS 15

Posted on Dec 6, 2021 12:54 PM

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User profile for user: Doctor9fan
Doctor9fan
User level: Level 4
1,423 points

Posted on Dec 6, 2021 12:58 PM

Which email is affected - Apple/iCloud, Hotmail/Outlook, Google etc?

If Hotmail/Outlook, google or Yahoo then it may require re authentication or an app specific password. Is there any error message under the account requesting the need to log in to the account?

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User profile for user: Doctor9fan
Doctor9fan
User level: Level 4
1,423 points

Dec 6, 2021 12:58 PM in response to Jordan0019

Which email is affected - Apple/iCloud, Hotmail/Outlook, Google etc?

If Hotmail/Outlook, google or Yahoo then it may require re authentication or an app specific password. Is there any error message under the account requesting the need to log in to the account?

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User profile for user: Doctor9fan
Doctor9fan
User level: Level 4
1,423 points

Dec 6, 2021 1:05 PM in response to Jordan0019

Have you deleted the account & set it up again?

Is there any error message when you access the account/send/receive email?

Is the outlook app the free or paid version (via MS 365)?

Check this:

https://support.microsoft.com/en-gb/office/i-can-t-connect-to-my-exchange-account-372b793f-e8d3-4aed-a3a9-dbfbfad97c6d

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IOS 15 and OUTLOOK APP ISSUE

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