MacBook Air

Opened my Mac this morning to a screen of vivid colors and faint vertical lines. Shortly thereafter it turned gray. I have no curser visible. Anyone have this issue in the past and can possibly help with a resolution?

MacBook Air 13″, macOS 10.13

Posted on Dec 6, 2021 2:07 PM

Reply
1 reply

Dec 6, 2021 9:26 PM in response to Macchicadee

Welcome to Apple Support Communities.


First, take a look at If your Mac display doesn’t look right - Apple Support.


Then, reset the NVRAM and SMC:


Also, try to startup in Safe Mode: How to use safe mode on your Mac - Apple Support.


You can also try to reinstall macOS: How to reinstall macOS - Apple Support.


If none of these solutions work, contact Apple for service: Get Support.


Cheers,


Jack

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.