low video quality on facebook messenger

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Level 1

5 points

low video quality on facebook messenger

hi guys how are you? i hope you all are healthy and fit well

based on the tittle i am wondering and need an answer why

i have 2 devices IOS and android

i upload video on messenger chat and its compressed so bad from 1080p to SD 270p and 144p only when i check on my android device

when i upload the video on my android device it can go to full HD video 1080p

the messenger version is 340.0 and on IOS 15.1.1 device iphone 12

my question is , is there any setting on IOS to make video full resolution upload on messsnger

thanks

iPhone 12, iOS 15

Posted on Dec 6, 2021 8:02 PM

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Answer 1

jdo_apple

Community Specialist

Dec 7, 2021 2:29 PM in response to sanjaya3970

Hello sanjaya3970,

Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with video in the FaceBook Messenger app. To help with this, please contact FaceBook for help with their app:

Messenger Help Center

Cheers!

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Answer 2

sanjaya3970 Author

Level 1

5 points

Dec 7, 2021 3:53 PM in response to jdo_apple

yeah it seems so!

its on facebook app as well...when i upload picture on comment only 820x960 pixel =0,76mp

when i post on my wall not comment its 2048x x1536 pixel = 3,15mp so its only happen on comment section

but on android facebook its 2048x x1536 pixel = 3,15mp the quality surely has big difference of detail..

when i use facebook on safari its uploaded on 2048x1536 pixel

i really hope Meta facebook fix this bad compression issue for IOS messenger and facebook.

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low video quality on facebook messenger

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